If you light up discovering a new billing workflow...

If you get lost in software rabbit holes, discovering what it can do...

If you care about getting it right...

You might belong here.

You will:

  • Work directly inside OpenPM
  • Explore workflows and system logic that make billing easier
  • Troubleshoot client issues and resolve tickets
  • Take client calls and confidently guide solutions
  • Analyze claim issues and explain the "why" behind them

You Might Be a Fit If...

You get lost playing in software; you love exploring all the possibilities

You read EOBs like other people read novels

You like figuring out why something happened - not just fixing it

You can explain billing concepts clearly to others

I Think I'm a Fit!

This probably isn't for you if you're looking for a general customer service level position. Our clients depend on real billing knowledge.

You're confident on the phone and personable with clients

You prefer solving problems over repetitive processing

The People Behind the Screens

Our team includes former billers, billing managers, and revenue cycle professionals who wanted more than just pushing claims all day.

They wanted to think. They wanted to help. They wanted to be part of something growing.

Take the First Step - Apply Here

As part of our hiring process, you will complete:

  • A medical billing skills assessment
  • A logic test

We do this because our clients rely on expertise, and so do we.

Apply to Join the Team

Have questions?

Email employment@openpractice.net

Calling All Billing Nerds

Confidence

We are hiring experienced medical billing professionals to work hands-on inside of OpenPM helping our practice and billing service clients solve real revenue cycle challenges.

This isn't generic support.

This is billing expertise in action.

This Role is for Real Billing Thinkers

This role is part detective.🔍

Part teacher.👩🏽‍🏫

Part problem solver.🧩

You'll talk to real billing professionals every day - and they'll rely on your expertise.

We've been named a Top Workplace for 4 consecutive years - but what matters most is how people feel when they're here!

Apply to Join the Team

We host an annual week-long corporate gathering, team activities through the year, and we genuinely enjoy working together. 

I'm the billing nerd you're looking for

We Asked Our Support Team

"I truly feel appreciated for both my knowledge and my quirkiness." - Lindsay
"This is my first remote job that has been fantastic for my life." - Mickey
"I know I'm removing stress from someone's day and helping them get paid for the work they've already done. That's meaningful." - Suzi
"There is a great sense of camaraderie and teamwork here - it feels like a family instead of work." - Callie

We asked our Support Team to share their stories to help you decide if this could be 'your place'.

What made you realize you were ready for something different?Can you share a moment when you thought, "Yeah, this is where I'm meant to be"?What makes Open Practice different from other places you've worked?

Advice From People Who Have Been There

You’re not stuck—you’re ready for your next chapter. Your skills are more valuable than you realize. Billers understand workflows, problem‑solving, payer logic, and the real‑world challenges practices face. Those skills translate beautifully into roles like support, QA, implementation, training, and product development. If you’re craving growth, there are places—like Open Practice—where your experience isn’t just appreciated, it’s essential.  - Suzi

If you are seeking a job opportunity where you can grow and expand your knowledge, use your skills and creativity, choose OpenPM. This is the next level, where you can tie together your medical billing skills and learn about the ever-evolving technology used to make billing easier and more efficient without losing the quality. - Olga

Explore your options! There are so many things you can do with your billing training and experience, other than billing. - Callie

Feeling stuck?

You will love working in this system and wish you had it when you were a biller! -Lindsay

You don't have to be stuck!  It doesn't have to be the constant discouraging cycle of enter charges, post payments, fight for claims payment, rinse, wash, repeat.  Come join our team to get all kinds of different problems to solve every day!  Every day is a new day with new questions from our clients!  -Mickey

Select a question to read the answers

Still curious? That’s usually a good sign.
 Explore our Careers Page or learn more about Open Practice and OpenPM.